My cart is damaged, how can I get a new one?
Solid Waste Services can replace damaged lids, wheels or other components, free of charge. To arrange a repair, please use the Report an Issue form or call our office at 204-729-2281.
If the body of the cart is damaged, we can issue a replacement. Depending on the nature of the damage, the replacement may come with a cost.
I am not physically able to place my carts out for collection, what should I do?
Solid Waste Services offers a Special Assistance Program. Our staff will attend your property to bring out your carts for collection and bring them back in after collection is completed.
Where do I place my carts if there is a ridge of snow in the area they normally go?
Residents are responsible for clearing a section along the back lane or front street collection point to ensure carts remain on flat even surface. This includes when your collection point is on the opposite side of the lane.
Someone is dumping excess waste near my property; what can I do about it?
Please contact our office by phone at 204-729-2281 or by email solidwaste@brandon.ca.
I moved into a new residence and the carts are smaller than usual, how can I get the larger carts instead?
Please contact our office by phone at 204-729-2281 or by email solidwaste@brandon.ca.
I do not have enough space for my waste materials, can I get an additional cart?
Unfortunately, we do not offer extra carts at this time. There are 6 organics/recycling depots throughout the city where you may take excess organic or recycling waste – free of charge.
Link the page here - https://www.brandon.ca/recycling-depots
I am putting together an event and need carts for waste, recycling and/or organics.
Solid Waste Services has collection carts for special events. Please visit this page for more information - https://www.brandon.ca/collection/special-events.