Collection Guide

Collection Tips

• Collection carts should be placed out for collection by 6AM on your collection day
• Ensure the lids of the carts can full close
• Do not place any excess material around the carts
• Carts must be placed at least .5m apart
• Carts must be placed at least 1.5ft from other obstacles like vehicles or buildings
• Carts should always be moved to a secure location on your property after collection (lost or stolen carts are the responsibility of the property owner)
• Ensure you are placing the right items in the right carts
• Items such as: construction/renovation materials, lumber, drywall, concrete, windows/doors, sod, tree branches/logs, hazardous waste, automotive waste, metal, tires are not accepted in any of the collection carts

Failure to follow the above may result in no collection and/or subject to compliance violations per Solid Waste Collection and Disposal By-law 6965 and Compliance by-law 7198.

Cart Placement

Please follow these quick steps to get ready for collection day:

1. Fill it: Place garbage in garbage bags and then in your black cart (recyclables should be loose inside your blue cart, and compost may be placed loose in your green cart, if applicable). The only exception is placing shredded paper inside a clear plastic bag.

Your carts are considered full when another garbage bag will not easily fit inside. Never place excess material above the rim of the cart or beside your cart.

2. Park it: Move cart to where the collection trucks can access it. Place cart out for collection no more than 12 hours prior to the start of collection day (6 a.m.), but only when full to save time and energy.

Place wheels against front curb or at least a 30cm (1 ft.) from your back hedge or fence. If you can open the lid without hitting any obstructions, you have successfully left enough space behind it.

Park it on flat ground at road level with the arrows on the lid toward the centre of road and ensure you are not blocking traffic.

3. Space it: Leave enough space between carts and other objects, as well as enough space to walk between your black, blue, and green carts.

There should be at least three metres (10 ft.) of space above your carts.

Please ensure your carts are at least .5 m (1.5 ft.) from obstacles on either side, such as parked cars, power poles, utility boxes, fences, downspouts, and garages. If these requirements are not met your cart may not be picked up.

4. Store it: Always return your carts to your property for storage.

Pull your empty garbage cart and recycling cart back onto your property by 4 p.m. the day following your collection, i.e. Tuesday pickup carts should be removed and stored by 4 p.m. on Wednesday.

You are responsible for taking care of your cart and keeping it clean.

Cart Maintenance

Wash your carts with a mild detergent as required. To clean your carts properly:

1. Pour a bucket of hot water into the cart.
2. Swish and empty the water in your garden or lawn, but try to keep the water away from sidewalks and walkways.
3. Ensure the cart is dry before placing new material inside.