Water Billing (Water and Wastewater Utility) Brochure Conservation tips, payment options, etc. Account Change Form Apply for a payment plan, update mailing address & more Contact Information Who to contact for frozen pipes, poor water quality, water billing questions, etc. Water Billing Overview Route and cycle map for water billing, when to expect a bill, reading a water meter, consumption measurement, etc. Rates Details on the Public Utility Board Order, City of Brandon Bylaw for Water and Sewer Rates, and breakdown of charges per cubic meter of water consumed. Utility FAQ How to update information on your account, ways to pay your bill, frozen pipes, high water bills, administration charge, etc. Understand Your Water Bill An example of a water bill with an interactive description of each field on the bill. Invoice & Payment Options Information on monthly or quarterly payment plans and other available payment methods. Water Leaks Cost Money The average cost of a dripping or leaking tap, how to detect leaks, how to read your water meter and more. Frozen Services Ways to prevent your water meter and lines from freezing when the weather is cold. Landlord/Tenant Information What happens when a tenant does not pay their water bill and when to contact the water billing department. Engineering and Water Resources Information on Brandon's drinking water and how wastewater is treated.