When to Call 911 When is the right time to call 911? Accidental 911 Calls What to do if I accidentally call 911. Dispatch Services Learn about the agencies that E911 provides dispatch services for. Join Our Team Are you interested in a new career? Learn more about what is involved with becoming part of our team. How 911 Works Learn about what steps are involved when someone calls 9-1-1. Non-Emergency What should you do if you need police or fire assistance in non-emergency situations?