The City of Brandon provides many services to the residents of Brandon. Sooner or later everyone will try to make use of some particular City service. Sometimes things go well and sometimes things do not go well. When they do not go well, we may have experienced a barrier that then creates a disability. In answering this survey, think of a time when you were trying to access a City service and you had some difficulty doing so.

If there has been more than one occasion that you have experienced problems, please complete a separate survey for each incident.

If you prefer to do this survey over the phone, or obtain a printed copy please call (204) 729-2204 between 8:30 a.m. - 5:00 p.m., Monday-Friday.

To submit this survey through email, download the PDF Icon PDF of Accessible Customer Service Survey (117.3 KB), and send it to

This survey is available in alternate formats upon request.

For more information, contact:

City of Brandon
Mayor’s Office
410 9th Street
Brandon, MB
R7A 6A2

Phone: (204) 729-2204