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Invoice & Payment Options

The City of Brandon is committed to environmentally friendly initiatives and continues to strive to offer flexible services that meet the needs of today’s consumers. We are pleased to offer the following options to our utility customers.

Telephone & Internet Payments

Payments can be made on Utility accounts through telephone or internet banking. Search for Brandon – water as a payee with your banking institute. Contact your banking institute if you cannot locate Brandon as a payee. The account number to use is the utility account number. The account number needs to be 7 numbers and the decimal is not included. Please add 0 to the front to make up the 7 digits. Example: Utility account number 1234.00 use account number 0123400. 

Note: Remember to update your utility account number with your banking institution when you move.

Monthly Invoicing

This option is available to customers who agree to receive invoices electronically via email and to make monthly electronic payments, through auto debit, with the payment amount equal to the invoice amount. By selecting this option you will receive a reduced administrative service charge of approximately 20%.


Electronic Invoicing

Utility invoices, both quarterly and monthly, can now be received electronically via email by supplying the Utility Billing Section with your email address.

Please email with your account number or service address, as well as your preferred email address. 


Quarterly Invoicing Payment Option

Quarterly electronic payments can now be made, through the auto debit program, with the payment amount being equal to the invoice amount.


Budget Payment Plan

This plan is for quarterly invoicing, with monthly pre-authorized withdrawals of equal amounts being made from your financial institution based on average monthly consumption.


**Effective January 01, 2013** If three (3) payments are not honoured by your Financial Institution in a calendar year, the City will remove you from the plan, at which time all unpaid charges become due and are subject to penalty in accordance with the City’s Water & Wastewater Rates By-law. Please note all returned payments are subject to a $20.00 NSF fee.

You can sign up for these programs by completing and returning the PDF Icon Utility Payment Plan Form (173 KB). Please click on the PDF file below to print out the Utility Payment Plan Form. Once you have filled the form out, please return it to the address below or submit a scanned copy by email to If you wish to withdraw from the program or update your banking information, please follow the link under "Change form:".


  Application form: Change form:

The City of Brandon
Utility Billing
410 - 9th Street
Brandon, Manitoba
R7A 6A2
Fax: (204) 726-8546

PDF Icon Utility Payment Plan (173 KB)


Please note: Electronic invoices are in PDF format. Please ensure that you have a PDF reader installed on your computer in order to view your emailed invoice.

You can download a free Adobe PDF Reader. Please note that this is a third party link and the City of Brandon is not responsible for the content of third party links.

For further information please call City of Brandon Utility Billing Section at (204) 729-2262 or e-mail

City of Brandon - 410 9th Street - Brandon MB - R7A 6A2 - Phone: 204. 729. 2186